Frequently Asked Questions

When does my membership start?

Immediately. Membership purchases made online or via phone receive a confirmation email that includes a link to your digital card. Can’t find that email? Click here to find your digital card.

How do I add my digital Living History Farms membership card to my phone?

Follow these instructions.

I didn’t receive an email to download my digital Living History Farms membership card. What do I do?

Click here to find your digital card.

My name is spelled incorrectly. How do I change it?

Email members@lhf.org or call (515) 278-5286.

How can another person listed on my membership download the card?

All adults named on the membership can download the digital membership using your membership number and last name. They will be required to show photo ID at admissions.

Can I upgrade my membership to include the Blank Park Zoo or Science Center of Iowa?

Yes, depending on when your membership is up for renewal. To inquire about upgrading your membership, email members@lhf.org with your current ID number and current membership type (from your digital membership card).

I’m a TRI or combo member. Can I use my digital Living History Farms membership card at the Blank Park Zoo or Science Center of Iowa?

If you are a combo or TRI member, you will receive a digital membership card from each organization. Each organization requires the use of their specific membership card for admission.

Can I use my digital Living History Farms membership card at other museums for free admission or discounts?

Yes, your digital Living History Farms membership card can be used for reciprocity at more than 300 other Time Travelers organizations. Members are eligible for a variety of discounts on admission and retail purchases. View the complete list of participating museums and their reciprocal discounts here.

I downloaded my card but can’t find it. Where is it?

Search in your app library for “eMembership Card.” You can also add your card to your Apple or Google Wallet after downloading.

When does my membership expire?

All memberships expire at the end of the month one year from the date of purchase. (Example: A membership purchased on December 15, 2026, will expire on December 31, 2027.) Membership renewals are extended for one year from the current expiration date.

How do I receive the membership discount on my day camp registration?

To receive the day camp member discount, the child attending camp must be listed on your Living History Farms membership.

What is the refund policy for membership to Living History Farms?

Living History Farms memberships (including combo and TRI packages) are non-refundable and non-transferable.

Can I purchase a membership for my group or daycare?

No, our membership program is designed for individuals and families.

What are the guidelines for visiting Living History Farms?

All guests must observe our museum Code of Conduct. It is also posted in the Kemin Cultivation Center and available upon request at admissions.