Immediately. Membership purchases made online or via phone receive a confirmation email that includes a link to your digital card.
Your digital LHF membership card will be emailed to you. Access the email from your mobile device and click the “download” button.
For iPhone users: Click the “Add to Apple Wallet” button. Your card will be added to your virtual wallet.
For Android users: You will need to create a virtual wallet by downloading Wallet Passes from Google Play. After downloading the app, access the email from your smartphone and click “download.” The card can then be accessed from the Wallet Passes app.
Contact the membership department to resend your digital card. Email firstname.lastname@example.org or call (515) 278-5286 ext. 158.
Contact the membership department for help with correcting membership errors. Email email@example.com or call (515) 278-5286 ext. 158.
Please email firstname.lastname@example.org or call (515) 278-5286 ext. 158.
Once you have downloaded your digital LHF membership card, open your digital wallet to view it. Click the small “i” or “…” on the front of the card. Locate the “share pass” button, to send your digital membership card to anyone on your membership.
Yes, depending on when your membership is up for renewal. To inquire about upgrading your membership, please send an email to email@example.com with your current ID number and current membership type (from your digital membership card).
If you are a combo or TRI member, you will receive a digital membership card from each organization. Each organization requires the use of their specific membership card for admission.
Yes, your digital LHF membership card can be used for reciprocity at more than 300 other Time Travelers organizations. Members are eligible for a variety of discounts on admission and retail purchases. View the complete list of participating museums and their reciprocal discounts here.
For iPhone users: Your digital LHF membership card will be in your Apple Wallet.
For Android users: Your digital LHF membership card will be in your Wallet Passes app. Make sure you have Wallet Passes downloaded before adding your digital LHF membership card.
All memberships expire at the end of the month one year from the date of purchase.
(Ex: A membership purchased on December 15, 2020 will expire on December 31, 2021.)
Membership renewals are extended for one year from the current expiration date.
To receive the day camp member discount, the child attending camp must be listed on your LHF membership.
For Family, Family Plus, Grandparent, and Grandparent Plus, the member discount applies only to the children listed on the membership.
For One Plus One members, the discount applies for one child in the household. If you have more than one child attending camp, you may either upgrade to a Family or Family Plus membership, or pay the non-member rate for each additional child.
To upgrade your membership please call: (515)278-5286 ext. 158
LHF memberships (including combo and TRI packages) are non-refundable and non-transferable.
No, our membership program is designed for individuals and families.
All guests must observe our museum Code of Conduct. You may read the Code of Conduct online. It is also posted in the Visitor Center and available upon request at Admissions.