CURRENT HOURS: Tuesday–Saturday, 9 a.m.–4p.m.

Refund & cancellation policy

(Effective as of 2.1.2022)

The cancellation of a specific program or event due to weather or unforeseen circumstances by Living History Farms, will either be rescheduled or fully refunded. If you do not wish to attend on the rescheduled date, the purchaser may attribute their purchase as a donation upon receipt of a written confirmation to registration@lhf.org. To speak with the program registrar please call 515.278.5286 x123. In all other instances, Living History Farms does not issue refunds. Specifically:

Memberships

Memberships are non-refundable and non-transferrable.

Education classes

Education classes are non-refundable. However, they are transferable. Limited changes to week of camp are subject to availability if the class start date is greater than 30 days away. An administrative change fee of $50 per change or adjustment will apply. A fee will not be applicable for transfers.

General admission tickets, program and event tickets

These tickets are only valid for the specified date and non-refundable. This includes historic dinners/teas and special events. These tickets are transferable.

Rental agreements

Rental agreements are non-refundable, non-transferrable, and for the specific date(s) listed in the rental agreement.

Market Place Museum Store

All purchases are final unless a product is found to be defective. Living History Farms will, at its option, replace the item or refund the purchaser. All shipping charges related to the return of the product are the responsibility of the purchaser.

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